{"id":29114,"date":"2026-10-09T16:02:13","date_gmt":"2026-10-09T16:02:13","guid":{"rendered":"https:\/\/youselectgh.com\/?page_id=29114"},"modified":"2026-10-09T16:02:13","modified_gmt":"2026-10-09T16:02:13","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/youselectgh.com\/?page_id=29114","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<h2>Return and Refund Policy<\/h2>\n<p>We want you to be happy with what you buy from YOUselect. You can return most items within <strong>7 days<\/strong> of receiving them.<\/p>\n<h3>What can be returned<\/h3>\n<ul>\n<li>The return request is made within 7 days of delivery.<\/li>\n<li>The item is unused and in its original packaging, with all tags and accessories.<\/li>\n<li>You have your order number or proof of purchase.<\/li>\n<\/ul>\n<h3>Faulty, damaged or wrong items<\/h3>\n<p>If your item arrives faulty, damaged or different from what you ordered, tell us within 7 days of delivery and send photos. We will replace it or refund you, and we cover the cost of returning it.<\/p>\n<h3>Items we cannot take back<\/h3>\n<ul>\n<li>Items that have been used, damaged by misuse, or returned without their packaging.<\/li>\n<li>Items made or sourced specially for you on request, unless they are faulty or not as described.<\/li>\n<\/ul>\n<h3>How to return an item<\/h3>\n<ol>\n<li>Message us on WhatsApp within 7 days of delivery with your order number and the reason.<\/li>\n<li>We confirm your return and tell you where to send the item.<\/li>\n<li>Send the item back in its original packaging.<\/li>\n<li>We check the item, then refund or replace it.<\/li>\n<\/ol>\n<p>WhatsApp Accra: <a href='https:\/\/wa.me\/233504152907'>050 415 2907<\/a><br \/>WhatsApp Kumasi: <a href='https:\/\/wa.me\/233541536787'>054 153 6787<\/a><\/p>\n<h3>Refunds<\/h3>\n<p>Approved refunds are paid back using the same method you paid with (mobile money or bank transfer) within 7 working days after we receive and check the returned item.<\/p>\n<h3>Return costs<\/h3>\n<p>If you change your mind, you pay the cost of sending the item back. If the item is faulty, damaged or wrong, we pay.<\/p>\n<h3>Pre-orders<\/h3>\n<p>You can cancel a pre-order for a full refund before we ship it. Once the item has been delivered, the same 7-day return rules apply.<\/p>\n<h3>Exchanges<\/h3>\n<p>To exchange an item for a different size or colour, contact us within 7 days of delivery. Exchanges depend on stock.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy We want you to be happy with what you buy from YOUselect. You can return most<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29114","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/youselectgh.com\/index.php?rest_route=\/wp\/v2\/pages\/29114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/youselectgh.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/youselectgh.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/youselectgh.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29114"}],"version-history":[{"count":0,"href":"https:\/\/youselectgh.com\/index.php?rest_route=\/wp\/v2\/pages\/29114\/revisions"}],"wp:attachment":[{"href":"https:\/\/youselectgh.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}